Terms and Conditions

Terms and Conditions

Please read these terms of use carefully before using this website. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your explicit assent to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein).

These Terms of Use sets out the legally binding terms of services available on the Website as well as at the terms of use of this Website. These Terms of Use along with the Privacy Policy extends to both users, who visit the Website but do not transact business on the Website ("Users / Guests") as well as users who are registered with the Website to transact business on the Website ("Members").

The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of changes, if any. Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries.


Any Member who wishes to purchase an item from the Website can either:

Add the selected product(s) directly to the shopping cart; or

Call us on +(91) 9035 904 509 to place an order. The Member will receive the form for ordering via email.

In the event of a User wishing to make a purchase, the User may be required to register on the website after adding the item(s) to the shopping cart. If the product value is over ₹50,000, at the time of purchase the Members shall also provide the mandatory information required under law like Permanent Account Number (PAN) and/or GST number.

Orders are normally considered complete only after the payment has been received by Toqn.

To confirm the orders, Toqn may at random, call up the Members who have placed orders through the Website and ask the Member a verification question. Toqn will confirm the order only after the verification question is answered by the Member.

Once the purchase of item(s) is confirmed, Toqn:

Will process and pack the ordered product(s).

In the event the bank rejects to honour any payment transaction made by a Member towards an order, Toqn shall have the right to refuse to ship the order to the Member without any liability whatsoever.

RBI Mandate for PAN Card and COD

PAN Card proof is mandatory for orders above Rs. 200,000. Order will be cancelled if the customer fails to produce the same.

Cash on Delivery is not allowed on orders above Rs. 49,999.